Feedback Form

Your great experience

We're really pleased that you've had a great experience with us, and we would love to hear more about it. If you'd like to tell us about it, please complete the form below. We will not contact you to discuss your feedback, however we will pass your comments on to the right team

If you wish to make a complaint, please see our information on how to complain and one of our team members will get in touch with you.

COMPLAINTS

Commitment to our Customers

Union Bank of India UK aims to provide the best possible service with every customer interaction. We are always keen to hear the views of our customers about our performance generally. We support fully the regulatory principal of Treating Customers Fairly.

Lodge a Complaint

You can make a complaint in person, in writing, by email or by telephone. To help us resolve your complaint we will need the following information:

  • Your full name and address
  • Your account number if you are already a customer
  • A daytime contact number and a preferred contact time
  • Details of the Banking product your complaint is about
  • Any particular actions you wish us to take to resolve your complaint

 

Letter

You may write to following address:

Union Bank of India (UK) Ltd
12 Arthur Street
London
EC4R 9AB, UK

Email

You can also make a complaint by sending us an e-mail at customercare.ubi@unionbankofindiauk.co.uk

Telephone

If you'd prefer to talk to us directly, you can call us on 020 7332 4250, Monday to Friday any time between 9:15 AM to 4:15 PM to discuss the matter with our team.

We aim to deal with all complaints as quickly as possible. However, some complaints may be a bit more complex, and may take longer to reach a conclusion. In those situations, we will always keep you updated on our progress and try to reach a conclusion within 8 weeks from receiving the complaint. If we have not resolved your complaint within this time, or you are not satisfied with the resolution that we have come to, you have the right to refer your complaint to the Financial Ombudsman Service (FOS).

The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at Financial Ombudsman Service.

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Interest Rates

 
Interest rate (GBP)
 
Interest rate (USD)
 
Duration
Details
Details
Duration
3 Months
Interest rate (GBP)
% p.a Gross
3.50 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
2.50 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
6 Months
Interest rate (GBP)
% p.a Gross
3.60 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.25 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
9 Months
Interest rate (GBP)
% p.a Gross
4.45 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.15 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
1 Year
Interest rate (GBP)
% p.a Gross
4.76 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
4.00 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
18 Months
Interest rate (GBP)
% p.a Gross
4.76 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
2 Years
Interest rate (GBP)
% p.a Gross
4.76 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.85 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
3 Years
Interest rate (GBP)
% p.a Gross
3.75 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.50 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
4 Years
Interest rate (GBP)
% p.a Gross
3.75 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.50 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
5 Years
Interest rate (GBP)
% p.a Gross
3.75 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.50 % p.a Gross
Interest rate (USD)
Details
Summary Box

Above rates are for retail and Business accounts deposit.

(per annum abbreviated as p.a)

For Fixed Deposit above 1 million in GBP and USD currencies, please contact us on info@unionbankofindiauk.co.uk / 02073324250

Savings Account Image
08-09-2026
Exchange Rate
GBP/INR 126.24 less than £250 127.59 £250 to £1999 127.69 £2000 to £4999 127.74 £5000 to £9999
USD/INR 94.16 Up to $2000
08-09-2026Exchange Rate
GBP/INR 126.24 less than £250
127.59 £250 to £1999 127.69 £2000 to £4999 127.74 £5000 to £9999
USD/INR 94.16 Up to $2000
Home > Phishing Warning

PHISHING WARNING

Union Bank of India (UK) Limited is warning consumers, businesses, and financial institutions to be aware of fraudulent emails allegedly from, Union Bank of (UK) Limited.

These types of fraudulent emails may request that recipients to transfer funds or pay monies due to Union Bank of India (UK) to bogus Union Bank of India (UK) Limited accounts.

It may also ask you verify computer logon credentials, update personal information, or activate new online security features. The fraudulent emails may include a link that directs the recipient to a fraudulent or "spoofed" website that looks similar to the subject institution's legitimate website. Once there, users may be prompted to provide information about online banking credentials or other personal and confidential information that could be used to gain unauthorized access to online banking services or perpetrate identity theft.

Consumers, businesses, and financial institutions should be wary of unsolicited emails purportedly from Union Bank of India (UK) Limited and take the following precautions:

  • Union Bank India (UK) Limited will always encrypt emails sent to you. Do not open unsolicited or unexpected email attachments because of the risk of malicious code or software. As a precaution, call the Union Bank of India (UK) Limited using an appropriate telephone number, such as one from an account statement, to validate the email and any attached file before opening any attachment or transferring any funds.
  • Do not follow web links in unsolicited emails from apparent Union Bank of India (UK) Limited. Instead, use web browser bookmarks or type the bank’s web address into the browser address bar when accessing your bank's website or online banking services.
  • Always use anti-virus software and ensure the computer operating system and common software applications are up-to-date with security patches installed.
  • Be aware that phishing emails frequently use new and innovative ways to trick recipients into providing logon credentials and confidential information or into unleashing malicious code.

 

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