Feedback Form

Your great experience

We're really pleased that you've had a great experience with us, and we would love to hear more about it. If you'd like to tell us about it, please complete the form below. We will not contact you to discuss your feedback, however we will pass your comments on to the right team

If you wish to make a complaint, please see our information on how to complain and one of our team members will get in touch with you.

Click for Feedback Lodge a Complaint

COMPLAINTS

Commitment to our Customers

Union Bank of India UK aims to provide the best possible service with every customer interaction. We are always keen to hear the views of our customers about our performance generally. We support fully the regulatory principal of Treating Customers Fairly.

Lodge a Complaint

You can make a complaint in person, in writing, by email or by telephone. To help us resolve your complaint we will need the following information:

  • Your full name and address
  • Your account number if you are already a customer
  • A daytime contact number and a preferred contact time
  • Details of the Banking product your complaint is about
  • Any particular actions you wish us to take to resolve your complaint

 

Letter

You may write to following address:

Union Bank of India (UK) Ltd
12 Arthur Street
London
EC4R 9AB, UK

Email

You can also make a complaint by sending us an e-mail at customercare.ubi@unionbankofindiauk.co.uk

Telephone

If you'd prefer to talk to us directly, you can call us on 020 7332 4250, Monday to Friday any time between 9:15 AM to 4:15 PM to discuss the matter with our team.

We aim to deal with all complaints as quickly as possible. However, some complaints may be a bit more complex, and may take longer to reach a conclusion. In those situations, we will always keep you updated on our progress and try to reach a conclusion within 8 weeks from receiving the complaint. If we have not resolved your complaint within this time, or you are not satisfied with the resolution that we have come to, you have the right to refer your complaint to the Financial Ombudsman Service (FOS).

The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at Financial Ombudsman Service.

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Interest Rates

 
Interest rate (GBP)
 
Interest rate (USD)
 
Duration
Details
Details
Duration
3 Months
Interest rate (GBP)
% p.a Gross
3.50 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
2.50 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
6 Months
Interest rate (GBP)
% p.a Gross
3.60 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.25 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
9 Months
Interest rate (GBP)
% p.a Gross
4.45 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.15 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
1 Year
Interest rate (GBP)
% p.a Gross
4.76 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
4.00 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
18 Months
Interest rate (GBP)
% p.a Gross
4.76 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
2 Years
Interest rate (GBP)
% p.a Gross
4.76 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.85 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
3 Years
Interest rate (GBP)
% p.a Gross
3.75 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.50 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
4 Years
Interest rate (GBP)
% p.a Gross
3.75 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.50 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
5 Years
Interest rate (GBP)
% p.a Gross
3.75 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.50 % p.a Gross
Interest rate (USD)
Details
Summary Box

Above rates are for retail and Business accounts deposit.

(per annum abbreviated as p.a)

For Fixed Deposit above 1 million in GBP and USD currencies, please contact us on info@unionbankofindiauk.co.uk / 02073324250

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08-09-2026
Exchange Rate
GBP/INR 126.24 less than £250 127.59 £250 to £1999 127.69 £2000 to £4999 127.74 £5000 to £9999
USD/INR 94.16 Up to $2000
08-09-2026Exchange Rate
GBP/INR 126.24 less than £250
127.59 £250 to £1999 127.69 £2000 to £4999 127.74 £5000 to £9999
USD/INR 94.16 Up to $2000
DetailedExchange rate
Home > Personal Banking > Interest Rates

Interest Rates

Union Bank of India (UK) LTD 3 Months Fixed Deposit

3.50 % p.a Gross (GBP Currency)
(Individual - Only online channel)
(Non-Individual - Only offline channel)

£1000 - £1000000

Summary Box

2.50 % p.a Gross (USD Currency)
(Only available through branch channel)

$10,000.00 - $1,000,000.00

Summary Box

Union Bank of India (UK) LTD 6 Months Fixed Deposit

3.60 % p.a Gross (GBP Currency)
(Individual - Only online channel)
(Non-Individual - Only offline channel)

£1000 - £1000000

Summary Box

3.25 % p.a Gross (USD Currency)
(Only available through branch channel)

$10,000.00 - $1,000,000.00

Summary Box

Union Bank of India (UK) LTD 9 Months Fixed Deposit

4.45 % p.a Gross (GBP Currency)
(Individual - Only online channel)
(Non-Individual - Only offline channel)

£1000 - £1000000

Summary Box

3.15 % p.a Gross (USD Currency)
(Only available through branch channel)

$10,000.00 - $1,000,000.00

Summary Box

Union Bank of India (UK) LTD 1 Year Fixed Deposit

4.76 % p.a Gross (GBP Currency)

£1000 - £1000000

Summary Box

4.00 % p.a Gross (USD Currency)

$10,000.00 - $1,000,000.00

Summary Box

Union Bank of India (UK) LTD 18 Months Fixed Deposit

4.76 % p.a Gross (GBP Currency)

£1000 - £1000000

Summary Box

NA in USD currency

$10,000.00 - $1,000,000.00

Summary Box

Union Bank of India (UK) LTD 2 Years Fixed Deposit

4.76 % p.a Gross (GBP Currency)

£1000 - £1000000

Summary Box

3.85 % p.a Gross (USD Currency)

$10,000.00 - $1,000,000.00

Summary Box

Union Bank of India (UK) LTD 3 Years Fixed Deposit

3.75 % p.a Gross (GBP Currency)

£1000 - £1000000

Summary Box

3.50 % p.a Gross (USD Currency)

$10,000.00 - $1,000,000.00

Summary Box

Union Bank of India (UK) LTD 4 Years Fixed Deposit

3.75 % p.a Gross (GBP Currency)

£1000 - £1000000

Summary Box

3.50 % p.a Gross (USD Currency)

$10,000.00 - $1,000,000.00

Summary Box

Union Bank of India (UK) LTD 5 Years Fixed Deposit

3.75 % p.a Gross (GBP Currency)

£1000 - £1000000

Summary Box

3.50 % p.a Gross (USD Currency)

$10,000.00 - $1,000,000.00

Summary Box

Above rates are for retail and Business accounts deposit.

(per annum abbreviated as p.a)

For Fixed Deposit above 1 million in GBP and USD currencies, please contact us on / 02073324250

Interest rates

*AER = Annual Equivalent Rate

For fixed deposit schemes for all tenures, interest is calculated as Simple Interest. Above advertised rates is effective from 23rd May 2026 and these rates can be changed at any time or withdrawn without notice. For Fixed Deposit above 1 Million in GBP and USD currencies, please contact us on / 020 73324250

We are pleased to announce 'Union Bank of India - Renewal Bonus'. Existing Retail Term Deposit customer who renew their Deposits will receive a loyalty bonus of 0.10% above the current Interest Rate.

Bank has revised its interest rate offered on Saving Accounts (Easy Access Accounts) in GBP & USD currency from 0.30% to 1.00% w.e.f. 14th July 2023. Please click the below link for details:

COMMUNICATION ON CHANGE IN INTEREST RATE ON SAVINGS ACCOUNT

Interest is variable and we may withdraw the availability of Savings Deposits of GBP and USD at any time without notice.
 

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