Feedback Form

Your great experience

We're really pleased that you've had a great experience with us, and we would love to hear more about it. If you'd like to tell us about it, please complete the form below. We will not contact you to discuss your feedback, however we will pass your comments on to the right team

If you wish to make a complaint, please see our information on how to complain and one of our team members will get in touch with you.

COMPLAINTS

Commitment to our Customers

Union Bank of India UK aims to provide the best possible service with every customer interaction. We are always keen to hear the views of our customers about our performance generally. We support fully the regulatory principal of Treating Customers Fairly.

Lodge a Complaint

You can make a complaint in person, in writing, by email or by telephone. To help us resolve your complaint we will need the following information:

  • Your full name and address
  • Your account number if you are already a customer
  • A daytime contact number and a preferred contact time
  • Details of the Banking product your complaint is about
  • Any particular actions you wish us to take to resolve your complaint

 

Letter

You may write to following address:

Union Bank of India (UK) Ltd
12 Arthur Street
London
EC4R 9AB, UK

Email

You can also make a complaint by sending us an e-mail at customercare.ubi@unionbankofindiauk.co.uk

Telephone

If you'd prefer to talk to us directly, you can call us on 020 7332 4250, Monday to Friday any time between 9:15 AM to 4:15 PM to discuss the matter with our team.

We aim to deal with all complaints as quickly as possible. However, some complaints may be a bit more complex, and may take longer to reach a conclusion. In those situations, we will always keep you updated on our progress and try to reach a conclusion within 8 weeks from receiving the complaint. If we have not resolved your complaint within this time, or you are not satisfied with the resolution that we have come to, you have the right to refer your complaint to the Financial Ombudsman Service (FOS).

The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at Financial Ombudsman Service.

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Interest Rates

 
Interest rate (GBP)
 
Interest rate (USD)
 
Duration
Details
Details
Duration
3 Months
Interest rate (GBP)
% p.a Gross
3.50 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
2.50 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
6 Months
Interest rate (GBP)
% p.a Gross
3.60 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.25 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
9 Months
Interest rate (GBP)
% p.a Gross
4.45 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.15 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
1 Year
Interest rate (GBP)
% p.a Gross
4.76 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
4.00 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
18 Months
Interest rate (GBP)
% p.a Gross
4.76 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
2 Years
Interest rate (GBP)
% p.a Gross
4.76 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.85 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
3 Years
Interest rate (GBP)
% p.a Gross
3.75 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.50 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
4 Years
Interest rate (GBP)
% p.a Gross
3.75 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.50 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
5 Years
Interest rate (GBP)
% p.a Gross
3.75 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.50 % p.a Gross
Interest rate (USD)
Details
Summary Box

Above rates are for retail and Business accounts deposit.

(per annum abbreviated as p.a)

For Fixed Deposit above 1 million in GBP and USD currencies, please contact us on info@unionbankofindiauk.co.uk / 02073324250

Savings Account Image
08-09-2026
Exchange Rate
GBP/INR 126.24 less than £250 127.59 £250 to £1999 127.69 £2000 to £4999 127.74 £5000 to £9999
USD/INR 94.16 Up to $2000
08-09-2026Exchange Rate
GBP/INR 126.24 less than £250
127.59 £250 to £1999 127.69 £2000 to £4999 127.74 £5000 to £9999
USD/INR 94.16 Up to $2000
Home > Legal Disclaimer

Legal Disclaimer

We are a Private Limited Company incorporated in England and Wales (registration No. 7653660), authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (registration No. 601551). Union Bank of India (UK) Ltd is a 100% owned subsidiary of Union Bank of India, India.

All products and services are subject to terms and conditions. Any reference to the time of delivery or other service levels is only indicative and should not be construed to refer to any commitment by Union Bank of India (UK) Ltd and / or any other service provider. The service levels are subject to variations depending on several factors, including without limitation, the clearing house network, the other service provider etc.

Our website has been carefully checked, but we give no warranty or make no representation about its accuracy. We do not accept liability for any losses or damages that you may suffer as a result of any one of the following:

  • Any inaccuracies in the content of our website
  • Interruption or suspension of our website
  • Any damage caused to your computer as a result of you downloading from this website (for example through viruses)

 

We accept any duties or liabilities we have to you under the Financial Services and Market Act 2000 or any conduct of business rules made under that Act which we must comply with.

Nothing in the Website is intended to provide financial, investment or professional advice.

Our copyright and all other rights are reserved. You may not copy this website or its contents other than for personal use. The UBI name and logo are registered trademarks.

You may be able to access websites of other companies or organisations via hypertext links contained in our website. We have no control over the contents of any website other than our own. We cannot accept any responsibility for the contents of any other website. If you decide to access any of the websites linked from our website, you do so entirely at your own risk.

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