Welcome to Union Bank of India (UK) Ltd
**Please Note – Current Interest rates on all our Deposit products are applicable until 18-10-2020. New rates will be applicable w.e.f 19-10-2020. Kindly check for the latest interest rates before submitting any application'’ For any further information please contact us at +44 20 7332 4250

Customer Complaints

Union Bank of India (UK) Ltd has laid down procedures for fair handling of customer complaints. In the first instance, to ensure your complaint is seen by the person with the best knowledge to help resolve it, you can approach your Branch Manager, who will ensure that your needs are attended to as soon as possible.


In case you feel that you have received an unsatisfactory reply in respect of a complaint lodged with the branch, you can then contact the Compliance Department.


For complaints please choose one of the options mentioned below.


You may write to the Compliance Department at the following address:

Compliance Officer
Union Bank of India (UK) Ltd
Senator House
85 Queen Victoria Street
You can also make a complaint by sending us an e-mail at  
If you’d prefer to talk to us directly, you can call us on 033 3305 8581, Monday to Friday any time between 09:15am to 04:15pm to discuss the matter with our team.

We are here to help you

Union Bank of India (UK) Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority
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