Feedback Form

Your great experience

We're really pleased that you've had a great experience with us, and we would love to hear more about it. If you'd like to tell us about it, please complete the form below. We will not contact you to discuss your feedback, however we will pass your comments on to the right team

If you wish to make a complaint, please see our information on how to complain and one of our team members will get in touch with you.

COMPLAINTS

Commitment to our Customers

Union Bank of India UK aims to provide the best possible service with every customer interaction. We are always keen to hear the views of our customers about our performance generally. We support fully the regulatory principal of Treating Customers Fairly.

Lodge a Complaint

You can make a complaint in person, in writing, by email or by telephone. To help us resolve your complaint we will need the following information:

  • Your full name and address
  • Your account number if you are already a customer
  • A daytime contact number and a preferred contact time
  • Details of the Banking product your complaint is about
  • Any particular actions you wish us to take to resolve your complaint

 

Letter

You may write to following address:

Union Bank of India (UK) Ltd
12 Arthur Street
London
EC4R 9AB, UK

Email

You can also make a complaint by sending us an e-mail at customercare.ubi@unionbankofindiauk.co.uk

Telephone

If you'd prefer to talk to us directly, you can call us on 020 7332 4250, Monday to Friday any time between 9:15 AM to 4:15 PM to discuss the matter with our team.

We aim to deal with all complaints as quickly as possible. However, some complaints may be a bit more complex, and may take longer to reach a conclusion. In those situations, we will always keep you updated on our progress and try to reach a conclusion within 8 weeks from receiving the complaint. If we have not resolved your complaint within this time, or you are not satisfied with the resolution that we have come to, you have the right to refer your complaint to the Financial Ombudsman Service (FOS).

The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at Financial Ombudsman Service.

Name (optional)
Tell us Where you experienced this
Tell us you experience including any suggestion
How would you rate the following *
Very Good
Good
Average
Poor
Courtesy of Staff
Staff willingness to listen and understand your queries
Benefits of the product available
Ease of carrying out your task
Your understanding of our product
How would you rate the following is required.
Preferable contact details:
Mobile
Email ID*
Please complete the Captcha.

Interest Rates

 
Interest rate (GBP)
 
Interest rate (USD)
 
Duration
Details
Details
Duration
3 Months
Interest rate (GBP)
% p.a Gross
3.50 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
2.50 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
6 Months
Interest rate (GBP)
% p.a Gross
3.60 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.25 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
9 Months
Interest rate (GBP)
% p.a Gross
4.45 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.15 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
1 Year
Interest rate (GBP)
% p.a Gross
4.76 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
4.00 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
18 Months
Interest rate (GBP)
% p.a Gross
4.76 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
2 Years
Interest rate (GBP)
% p.a Gross
4.76 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.85 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
3 Years
Interest rate (GBP)
% p.a Gross
3.75 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.50 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
4 Years
Interest rate (GBP)
% p.a Gross
3.75 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.50 % p.a Gross
Interest rate (USD)
Details
Summary Box
Duration
5 Years
Interest rate (GBP)
% p.a Gross
3.75 % p.a Gross
Interest rate (GBP)
Details
Summary Box
Interest rate (USD)
% p.a Gross
3.50 % p.a Gross
Interest rate (USD)
Details
Summary Box

Above rates are for retail and Business accounts deposit.

(per annum abbreviated as p.a)

For Fixed Deposit above 1 million in GBP and USD currencies, please contact us on info@unionbankofindiauk.co.uk / 02073324250

Savings Account Image

Simple and
Straightforward
Banking

15-09-2026
Exchange Rate
GBP/INR 127.27 less than £250 128.62 £250 to £1999 128.72 £2000 to £4999 128.77 £5000 to £9999
USD/INR 95.29 Up to $2000
15-09-2026Exchange Rate
GBP/INR 127.27 less than £250
128.62 £250 to £1999 128.72 £2000 to £4999 128.77 £5000 to £9999
USD/INR 95.29 Up to $2000
Home > Personal Banking > Term Deposits

Term Deposits

Who can open Fixed Rate Deposit Account:

 

  • Individual aged 18 years & above
  • Joint Individuals aged 18 years & above

 

For online mode, you can open online fixed term deposit account (Union Premier Bond) with us by applying through the online portal available in our website homepage. Please note the scheme of deposit is restricted to personal accounts only.

 

 

Please follow the link for Union Premier Bond (UPB):

 

 

Welcome to Union Bank of India - Union Premier Bond (unionbankofindiauk.co.uk)

  • These accounts are available in two currencies; GBP (£) & USD ($).
  • Minimum Amount required for opening account is £ 1000.00 for GBP deposit and $ 1000.00 for USD deposit.
  • Maximum Amount of Deposit: £1.00 Million for GBP deposit/$1.00 Million for USD deposit.
  • For deposit amount above £1.00 Million/$1.00 Million, please contact the branch.
  • Deposits are presently accepted for following tenors only
    • 12 months
    • 18 months (Available only through offline channel)
    • 24 months
    • 36 months
    • 48 months
    • 60 months
  • Deposit for tenors other than above are not accepted presently.
  • The period of deposit can be chosen while opening the account.
  • The rate of interest is fixed for the entire period of the deposit.
  • Prematurity closures of deposit accounts are not allowed, and are payable on maturity only.
  • At the time of opening of the account, the applicant will have a choice of mandate for reinvestment/withdrawal/partial withdrawal at the time of maturity.
  • The applicant can amend the maturity instruction at any time during the tenor of the deposit.
  • In the absence of any mandate on the date of maturity the maturity proceeds would be reinvested for the original deposit period at the rate of interest applicable on the date of maturity for that period.
  • No premature withdrawals would be allowed once deposit is reinvested.
  • If the fixed deposit account is maturing on a public holiday or weekends holiday, depositor’s nominated account shall be credited on the subsequent working day with total interest payable including the holiday period at original contracted rate.
  • Additional amount can’t be added to the fixed deposit account during the tenor of the deposit. However, at the time of renewal additional amount can be added as per the choice of the depositor or more applicants can be joined.

 

Renewal Loyalty Bonus Scheme

 

Existing GBP Fixed Rate Deposit customer who renews the deposit would receive a loyalty bonus interest rate of 0.10% (gross P.A) above the applicable Interest Rate. The scheme will not be applicable for the additional amount added to the existing account or to a new account opened for the additional amount.

 

Interest Pay out Schemes other than online deposit (Union Premier Bond)

 

Interest is paid depending upon tenor of the deposit as given below

 

Tenor of Deposit
Interest Pay out Scheme
Tenor of Deposit
One year
Interest Pay out Scheme
At maturity
Tenor of Deposit
Over one year
Interest Pay out Scheme
Annually at each anniversary date or at the date of maturity as you choose at the time of opening of the account

 

* The interest we pay you on the fixed term deposit, on or after 6 April 2016 will be without any tax deducted at our source. It will be your responsibility to declare the interest to HM Revenue and Customs (HMRC). Further information can be found on HMRC website at www.hmrc.gov.uk.

 

For interest rates offered on various maturities please refer the latest rates available on the website under the interest rate segment.

Certificate of confirmation of Deposit (if issued in Duplicate)
Certificate of confirmation of Deposit (if issued in Duplicate)
£10.00/$10.00 per request
Issue of Interest Certificate (if issued in Duplicate)
Issue of Interest Certificate (if issued in Duplicate)
£10.00/$10.00 per request

 

Charges will be applicable as per currency of the account.

You may open current account with us either by visiting our branch in person or by sending completely filled and signed application forms with supporting documents to us.

 

Note: Online copies, mobile phone bills & credit card statement are not accepted.

 

To proceed for account opening, click here to download this form and submit it to below address:

 

Attn: AOF

Union Bank of India UK ltd

12 Arthur Street

London EC4R 9AB

 

For any assistance for opening of account, please contact us on +44(0)2073324250 or email us on

Documentation Required:

Group A: Proof of Identity (anyone):

  • Copy of the Valid passport with a minimum period of 6 months to expiry.
  • Copy of the current full UK photo driving license (with counterpart).

 

Group B: Proof of Address: (anyone):

  • Copy of recent (not older than 3 months) postal UK Bank account statement or UK Full driving license (If not used an ID proof) or postal copy of utility bill (telephone, gas, electricity, water, council tax, T.V License) with full name and address.
  • Additionally, bank may ask for proof of source of wealth/fund to its satisfaction.
  • If application is sent through post, we will require a Cheque for the deposit amount from the applicants UK bank account for funding purpose.
  • If application is submitted by in person visit to the Bank, we may require a cheque for the deposit amount from the applicants UK bank account for funding purpose

 

Cookies